Is your Technology in your law firm giving you the right information, in the right manner and at the right time?
Law firms today are challenged to deliver services to their clients faster and more cost-effectively. It is becoming very advanced and complicated for a lawyer without a technology education or technology training. There are a few lawyer technologists around, but only a few. Lawyers want to practice law, work with clients on solving problems, and continue to be challenged with legal issues, not technology issues.
Technology is constantly being upgraded, and along with the high-cost of skilled labor and an increasingly demanding client base, are forcing many firms to constantly appraise the level of Technology infrastructure they can support to conduct their businesses. As a result, it’s incredibly difficult to manage all of this data, hardware and computing resources in-house. This is why Law firms are sourcing out to third-party managed IT providers. Law firms require specialized support and personal attention. When court deadlines loom, your technology needs to run flawlessly, and your attorneys need to have their technology questions answered at any time of the day or night.
Query Point's IT Services are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency. By performing regular maintenance and monitoring of your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.
Our team is always looking out for your business and your goals, and can help you meet your IT needs, as you expand. Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues. Our team of highly skilled and experienced Client Support Specialists, provide focused, hands-on IT support for our clients 24 hours a day, 365 days a year. Our proactive, competitively priced outsourced IT support packages are all designed to help you to improve efficiency, reduce overheads and get the most out of your IT, so call us now for expert advice.
With Query Point, you and your staff can rest assured that you can focus entirely on your legal practice , that needs your attention, not your IT. In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses
Some of the IT sevices we offer our clients:
Provide Dedicated Cloud Servers
Our dedicated cloud servers provide clustered file server usage to clients 24/7 They are hosted in top of the line data centers and monitored 24/7 for constant uptime.
Network Remote Monitoring & Support
QueryPoint IT services provide 24/7 remote network monitoring of IT infrastructure, including servers, desktops and mobile devices . We also provide patch deployment, service pack installation and anti-virus support.
Business Continuity and Backups
Our data backup and continuity solutions ensure your critical information is secure, backed up and accessible whenever you need it.
Our help desk provides unbeatable support, around the clock if needed. Our technicians are available via phone, email, or online chat, and are ready to answer questions and provide immediate support for your entire staff.
Custom Project Work
We also offer custom projects designed to help optimize your IT infrastructure — including hardware & software installations, migrations, setups, configurations and more.
We ensure best-in-class management methodologies, including IT and ISO certifications and other regulatory standards. QueryPoint employs industry professionals, as well as build tools, technologies and teams that specifically cater to risk mitigation and 24/7 accessibility needs of your law practice..